76 B Hunt Martin Street
Blairsville, GA 30512
Phyllis Townsend – Manager
Phone: (706) 439-6050
Fax: (706) 439-6107
Two 10 passenger vans make up the fleet of the Union County Transportation system which is now in full operation. Supported by County funds and a Federal Grant, the system offers rides for a nominal fee for those who need transportation to and from doctor's appointments, the grocery store, and other locations within the Union County limits.
Title VI Plan:
Any person who believes he or she has been discriminated against on the basis of race, color or national origin the Union County Transportation may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form. Union County Transportation investigates complaints received no more than 180 days after the alleged incident. Union County Transportation will process complaints that are complete. Once the complaint is received, Union County Transportation will review it to determine of our office has jurisdiction. The complainant will receive and acknowledgement letter informing him/her whether the complaint will be investigated by our office.
Union County Transportation has ninety (90) days to investigate the complaint. If more information is needed to resolve the case, Union County Transportation may contact the complainant. The complainant has ten (10) business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information with ten (10) business days, Union County Transportation can administratively close the case. As case can also by administratively closed if the complainant no longer wishes to pursue their case. After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or other action will occur. If the complainant wishes to appeal the decision, she/he has seven (7) days to do so from the time he/she receives the closure letter or the LOF.
Click the link below for a printable copy of the Complaint Form.